Black Country Arrows
SUPPORT
Need help with the BCA app? Contact us and we will help with account access, events, scoring, payments, results and technical issues.
Email BCA SupportBlackCountryArrows@gmail.com
Account & Sign In
If you cannot sign in, your profile is not loading, or your account details look wrong, contact BCA Support and include the email address linked to your account and the device you are using.
Events, Scoring & Results
For event registration, live scoring, fixture or result issues, include the event name, player names, board number where relevant, and a screenshot if possible.
Memberships & Payments
If a payment has completed but access has not updated, send the account email, the item purchased, and the approximate payment time. Do not send card numbers or banking credentials.
Report a Problem
For bugs or unexpected behaviour, tell us what you were trying to do, what happened instead, your device model, and the steps that caused the issue. Screenshots are especially helpful.
WHEN CONTACTING SUPPORT
Including the following helps us resolve issues faster.
PRIVACY & TERMS
Read the BCA Privacy Policy, Terms of Service and Community Guidelines.
Open LegalACCOUNT DELETION
Signed-in users can request permanent account deletion from the Profile page.
Open ProfileBlack Country Arrows · App Support
For urgent live-event scoring issues, contact the event host or BCA administrator at the venue first.